Q: How quick can I get my cake?
A: Cakes are made to your order. The baking to shipping process takes 48 horus from the time you place you order. Please consider this time frame when placing your order. Any special needs you may have should be addressed with Ms. Merl via email.
Q: Are your products safe for those with nut/dairy/gluten/other allergies?
A: All of JBC’s products contain dairy. If you would like a list of ingredients or have any questions regarding allergies, please contact us prior to ordering. Ms. Merl can leave out anything you know you are allergic to.
Q: How long do your products keep for? Do they need to go into the fridge?
A: Our Jamaican black cake is able to keep for 6-9 months at room temperature, out of direct sunlight. Refrigeration is not required, but will not hurt and some people prefer Ms. Merl’s Jamaican Black Cake cold. If freezing, be sure to let the cake thaw at room temperature before eating!
Q: Can you accommodate my order last minute?
A: We may be able to accommodate your order last minute depending on location. Generally Ms. Merl need 48 hours to fulfill the order and ship. Please email Ms. Merl as soon as possible for last minute orders and we will see what she can do, but there is no guarantee.
Q: Do you provide the Jamaican Black Cake as a wedding cake?
A: Yes. Please email Ms. Merl to discuss pricing and your requests for round or sheet. Ms. Merl will work very closely with you for your wedding cake.
Q: Do you have other types of cakes or just Jamaican Black Cake?
A: Yes. Ms. Merl offers Rum Cake & Rum Cupcakes.
Q: Do you have a retail store where I can walk in and purchase a cake on the spot?
A: No, we are an online only shop which specializes in Caribbean cakes, Rum Cakes, Rum Cupcakes & Black Cake in particular.
Q: What methods of payment do you accept?
A: We accept payments online using your Credit Card (Visa and Mastercard). We use Google Checkout to process orders.
Ms Merl takes pride in shipping her Jamaican Black Cake to you personally.
She takes care in packaging your cakes in a manner that ensures her Caribbean Cakes reach you in perfect shape.
Your Jamaican Black Cake will be wrapped in cellophane and then placed in one of her holiday tins.
Ms. Merl ships all of her cakes fresh to your doorstep.
Due to the overwhelming amount of orders placed in December, we suggest ordering your holiday Jamaican Black Cakes as early as possible.
With an enormous amount of packages that are delivered during the holiday season, most of the larger shipping companies cannot guarantee on time delivery for ground shipments from December 12th-December 24th.
Please place your orders with this in mind.
If your ordering last minute, please send us an email prior to checking out.